1. General Information 

          MACS Medical provides integrative and  functional medicine services, including general practice consultations, advanced diagnostics and IV therapeutics.  By accessing this website or booking an appointment, you agree to these Terms & Conditions.  

  1. Medical Disclaimer 

           Information provided on this website is for general informational purposes only and does not constitute medical advice.  All clinical decisions, including IV therapy, diagnostics and treatment plans, are made following individual consultation and medical assessment.  

  1. Appointments & Bookings   

         Appointments may be booked online via platforms or directly with the clinic. Patients are responsible for providing accurate and complete information when booking.  

  1. Fees & Payments 

         Consultation and treatment fees are payable at the time of service unless otherwise agreed.  Fees may vary depending on the nature of the consultation, including:  

  • General practice consultations 
  • Integrative and functional medicine consultations 
  • IV therapy and infusions 
  • Diagnostic testing 
  1. Cancellation & Non-Attendance Policy 

         We require a minimum of 24 hours’ notice for appointment cancellations or changes. Late cancellations or non-attendance may incur a cancellation fee.    

  1. Clinical Suitability & Treatment 

          All services, including IV therapy, iron infusions, antioxidant infusions and other treatments, are provided following clinical assessment.  Treatment is offered only where clinically appropriate and may not be suitable for all patients.  MACS Medical reserves the right to decline or modify treatment based on medical judgement.  

  1. Risks & Consent 

           All medical treatments carry potential risks and benefits.  Patients will be provided with appropriate information and are required to provide informed consent prior to any treatment, including:  

  • IV therapy 
  • Diagnostic testing 
  • Medical procedures   
  1. Results & Outcomes  

          Individual responses to treatment vary.  MACS Medical does not guarantee specific outcomes from any consultation, diagnostic investigation or treatment.  

  1. Privacy & Confidentiality 

          Patient information is handled in accordance with applicable privacy laws and our Privacy Policy.  

All medical information is treated as confidential and used solely for clinical care and operational purposes.  

  1. Website Use 

          Users agree not to:  

  • Misuse the website or booking systems 
  • Provide false or misleading information 
  • Attempt to access restricted areas or data 
  1. Limitation of Liability   

          To the extent permitted by law, MACS Medical is not liable for:  

  • Indirect or consequential loss 
  • Outcomes related to clinical decisions made based on incomplete or inaccurate information provided by patients   
  1. Changes to Terms 

          These Terms & Conditions may be updated from time to time.  

         Continued use of the website or services constitutes acceptance of any updated terms.    

  1. Contact 

        For any questions regarding these Terms & Conditions, please contact MACS Medical directly.  

14. Promotions & Special Offers
      From time to time, MACS Medical may offer promotional pricing, introductory offers or limited-time packages on selected services.
All promotions are subject to the following terms unless otherwise stated.
Promotional offers are valid only during the advertised dates specified for each campaign.
Bookings made outside the promotional period will not be eligible unless otherwise stated.
Promotions apply only to eligible services as specified in the offer.
These may include:
• Initial consultations
• Advanced diagnostic packages
• IV therapy packages
• Health optimisation programs
Promotions may be limited to new patients unless otherwise stated.